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Nincompoopery : why your customers hate you - and how to fix it

Brandt, John R.

Nincompoopery : why your customers hate you - and how to fix it by John R. Brandt - Nashville, Tennessee: Harper Collins Leadership, an imprint of HarperCollins 2019 - xiii, 197p., note., ind. 22 cm x 14 cm

ISBN: 9781404112674

Subjects--Topical Terms:
consumer satisfaction
customer relations
organizational effectiveness
success in business

Dewey Class. No.: 658.812 / BRA

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