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The customer driven company : moving from talk to action

Whiteley, Richard C.

The customer driven company : moving from talk to action by Richard C. Whiteley - Massachusetts: Perseus Books 1991 - 308p., app., ind. 23 cm x 15 cm

ISBN: 0201608138

Subjects--Topical Terms:
characteristics of customer driven company
customer champions
customer keeping vision
customer relations
customer service
voice of customer

Dewey Class. No.: 658.812 / WHI

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