Customer in the boardroom? : crafting customer-based business strategy

Bijapurkar, Rama

Customer in the boardroom? : crafting customer-based business strategy by Rama Bijapurkar - New Delhi: Sage Publications India Pvt. Ltd. 2012 - xxii, 232p., app., bib., ind. 25 cm x 17 cm

9788132106357


compete decision
consumer insight for shaping business strategy
customer based business strategy framework
customer relations
designing the value package
management
science and art of strategic business-market segmentation
strategic planning
thinking about business strategy
value delivery system

658.4012 / BIJ
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