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Quality is free : the art of making quality certain

Crosby, Philip B

Quality is free : the art of making quality certain by Philip B. Crosby - New York: Mentor Books 1980 - xi, 270p., ind. 17 cm x 11 cm

ISBN: 0451625854

Subjects--Topical Terms:
management style
quality assurance
quality cost
quality improvement
quality mangement
quality organizational status

Dewey Class. No.: 658.5 / CRO

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