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Customer to human : the CX factor in modern business

Balaraman, Murali

Customer to human : the CX factor in modern business - Gurugaon: Penguin Random House 2021 - xvi, 327p., app., note. 22 cm x 14 cm

ISBN: 9780670095650

Subjects--Topical Terms:
business
consumer satisfaction
customer experience
execution
innovation
strategy

Dewey Class. No.: 658.812 / BAL

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