Romancing the customer : maximizing brand value through powerful relationship management
Temporal, Paul
Romancing the customer : maximizing brand value through powerful relationship management by Paul Temporal and Martin Trott - Singapore: John Wiley and Sons Pte. Ltd. 2001 - xii, 211p., ind. 24 cm x 16 cm
0471846155
brand building
brand name products
customer relationship management (CRM)
implementation strategy
marketing
new media
relationship marketing
658.827 / TEM
Romancing the customer : maximizing brand value through powerful relationship management by Paul Temporal and Martin Trott - Singapore: John Wiley and Sons Pte. Ltd. 2001 - xii, 211p., ind. 24 cm x 16 cm
0471846155
brand building
brand name products
customer relationship management (CRM)
implementation strategy
marketing
new media
relationship marketing
658.827 / TEM