The customer revolution : how to thrive when customers are in control
Seybold, Patricia B.
The customer revolution : how to thrive when customers are in control by Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis - London: Random House 2001 - xv, 395p., ind. 24 cm x 16 cm
0712669841
brand name products
customers
industrial management
loyalty
product management
technological innovations
658.812 / SEY
The customer revolution : how to thrive when customers are in control by Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis - London: Random House 2001 - xv, 395p., ind. 24 cm x 16 cm
0712669841
brand name products
customers
industrial management
loyalty
product management
technological innovations
658.812 / SEY