Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't
Naylor, Mary
Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't by Mary Naylor and Susan Greco - New Delhi: Tata McGraw-Hill 2002 - xvii, 234p., ref., ind. 23 cm x 15 cm
0070587329
consumer satisfaction
customer dating game
customer rating game
employees enter the customer chemistry equation
marketing
relationship
658.812 / NAY
Customer chemistry : how to keep the customers you want-- and say "good-bye" to the ones you don't by Mary Naylor and Susan Greco - New Delhi: Tata McGraw-Hill 2002 - xvii, 234p., ref., ind. 23 cm x 15 cm
0070587329
consumer satisfaction
customer dating game
customer rating game
employees enter the customer chemistry equation
marketing
relationship
658.812 / NAY