Emotion marketing : the hallmark way of winning customers for life
Robinette, Scott
Emotion marketing : the hallmark way of winning customers for life by Scott Robinette, Claire Brand and Vicki Lenz - New Delhi: Tata McGraw-Hill Publishing Company Limited 2001 - xvii, 247p., app., notes, ind. 23 cm x 15 cm
0070596190
building customer relationships
consumer satisfaction
customer relations
e employees
emotion marketing works
energy
equity
experience
marketing
marketing communications
product and money
658.8 / ROB
Emotion marketing : the hallmark way of winning customers for life by Scott Robinette, Claire Brand and Vicki Lenz - New Delhi: Tata McGraw-Hill Publishing Company Limited 2001 - xvii, 247p., app., notes, ind. 23 cm x 15 cm
0070596190
building customer relationships
consumer satisfaction
customer relations
e employees
emotion marketing works
energy
equity
experience
marketing
marketing communications
product and money
658.8 / ROB