Handbook of relationship marketing
Sheth, Jagdish N. (ed.)
Handbook of relationship marketing - New Delhi: Sage Publications India Pvt. Ltd., 2000. - xvi, 660p., ind. 24 cm x 16 cm
0761918108
conceptual
customer profitability
information technology
mass market
membership customer
relationship marketing
research implications
strategic alliances
teaching
theoretical foundations
658.8 / HAN
Handbook of relationship marketing - New Delhi: Sage Publications India Pvt. Ltd., 2000. - xvi, 660p., ind. 24 cm x 16 cm
0761918108
conceptual
customer profitability
information technology
mass market
membership customer
relationship marketing
research implications
strategic alliances
teaching
theoretical foundations
658.8 / HAN