No thanks, I am just looking ! : professional retail sales techniques for turning shoppers into buyers
Friedman, Harry J.
No thanks, I am just looking ! : professional retail sales techniques for turning shoppers into buyers by Harry J. Friedman - Iowa: Kendall Hunt Pub Co Publishing 1992 - x, 212p. 24 cm x 16 cm
0787295493
customer service point
daily Precheck
knowledge is power
opening lines
opening the sale
probing
probing questions
QAS
retailing
658.87 / FRI
No thanks, I am just looking ! : professional retail sales techniques for turning shoppers into buyers by Harry J. Friedman - Iowa: Kendall Hunt Pub Co Publishing 1992 - x, 212p. 24 cm x 16 cm
0787295493
customer service point
daily Precheck
knowledge is power
opening lines
opening the sale
probing
probing questions
QAS
retailing
658.87 / FRI