Loyalty.com : customer relationship management in the new era of internet marketing

Newell, Frederick

Loyalty.com : customer relationship management in the new era of internet marketing by Frederick Newell - New York: McGraw-Hill 2000 - xx, 325p., ind. 24 cm x 16 cm

0071357750


crm new skills
customer communication
customer relations
internet marketing
marketers
media awaken
service
telemarketing

658.84 / NEW
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