E service : new directions in theory and practice
Rust, Roland T. (ed.)
E service : new directions in theory and practice - New Delhi: Prentice-Hall of India Pvt. Ltd., 2002. - xii, 336p., ind. 22 cm x 15 cm
812032241X
business opportunities and strategies
customer services
customer technology interface
digital
electronic commerce
marketing
pub lic sector opportunities
self service technologies
658.84 / ESE
E service : new directions in theory and practice - New Delhi: Prentice-Hall of India Pvt. Ltd., 2002. - xii, 336p., ind. 22 cm x 15 cm
812032241X
business opportunities and strategies
customer services
customer technology interface
digital
electronic commerce
marketing
pub lic sector opportunities
self service technologies
658.84 / ESE