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Customer mania! : it's never too late to build a customer-focused company

Blanchard, Ken

Customer mania! : it's never too late to build a customer-focused company by Ken Blanchard, Jim Ballard and Fred Finch - New Delhi: HarperCollins Publishers 2004 - x, 194p. 20 cm x 13 cm

ISBN: 8172236247

Subjects--Topical Terms:
brands
customer focused company
customer services
leadership
management

Dewey Class. No.: 658.812 / BAL

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