Normal view MARC view ISBD view

Managing customer relationships in service industries

Nargundkar, Rajendra (ed.)

Managing customer relationships in service industries - New Delhi: Excell Books, 2005. - x, 266p., ref. 24 cm x 18 cm

ISBN: 8174464123

Subjects--Topical Terms:
CRM
customer satisfaction
electronic commerce
emerging marketing
hotel industry
mutual fund
ROI marketing
strategic planning

Dewey Class. No.: 659.2 / MAN

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)