Managing the four stages of TQM : how to achieve world class performance

Weaver, Charles N.

Managing the four stages of TQM : how to achieve world class performance by Charles N. Weaver - Wisconsin: ASQC Quality Press 1996 - xvii, 252p., app., ind. 23 cm x14 cm

8175140119


CEOs think
customer awaremess stage
foundation
improvement stage
innovation stage
misunderstanding
organisations
take action
tasking, tool for system optimization and empowerment
team activities
team impact culture
traditional stage
trining

658.502 / WEA
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