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Hug your customers : love the results

Mitchell, Jack

Hug your customers : love the results by Jack Mitchell - New York: Penguin Putnam Inc 2003 - xvi, 283 p. 20 cm x 13 cm

ISBN: 9780141015224

Subjects--Topical Terms:
consumer satisfaction
customer relations
hugging

Dewey Class. No.: 658.812 / MIT

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