Be our guest: perfecting the art of customer service (Record no. 22642)
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000 -LEADER | |
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fixed length control field | 00585nam a22001817a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20240803091306.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 240803b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780786853946 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
110 ## - MAIN ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | Disney Institute |
245 ## - TITLE STATEMENT | |
Title | Be our guest: perfecting the art of customer service |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | Disney Editions |
Date of publication, distribution, etc. | 2001 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 206p., ind., 18 cm x 13 cm |
500 ## - GENERAL NOTE | |
General note | Recommended by: Shailendra Raj Mehta |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
General subdivision | Disney Institute |
-- | amusement parks |
-- | customer services |
-- | Florida--Orlando |
-- | Walt Disney world |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | KEIC | KEIC | 06/23/2024 | Free | 2579.00 | Free | 658.812 BEO | 23245 | 08/03/2024 | 08/03/2024 | Books |