Marketing in the public sector : a roadmap for improved performance (Record no. 23073)

MARC details
000 -LEADER
fixed length control field 01464 a2200241 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250717164525.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250717b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780131875159
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 352.7
Item number KOT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kotler, Philip
245 ## - TITLE STATEMENT
Title Marketing in the public sector : a roadmap for improved performance
250 ## - EDITION STATEMENT
Edition statement 1st.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Upper Saddle River, N.J,
Name of publisher, distributor, etc. Wharton School Pub:
Date of publication, distribution, etc. 2007.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 332 p.
Other physical details illus.
Dimensions 24 cm x 14 cm
500 ## - GENERAL NOTE
General note Recommended By: Shubham Bhatt<br/>
521 ## - TARGET AUDIENCE NOTE
Target audience note Chapter 1. Improving public sector performance by seizing opportunities to meet citizen needs<br/>Chapter 2. Understanding the marketing mindset<br/>Chapter 3. Developing and enhancing popular programs and services<br/>Chapter 4. Setting motivating prices, incentives, and disincentives<br/>Chapter 5. Optimizing distribution channels<br/>Chapter 6. Creating and maintaining a desired brand identity<br/>Chapter 7. Communicating effectively with key publics<br/>Chapter 8. Improving customer service and satisfaction<br/>Chapter 9. Influencing positive public behaviors: social marketing<br/>Chapter 10. Forming strategic partnerships<br/>Chapter 11. Gathering citizen data, input, and feedback<br/>Chapter 12. Monitoring and evaluating performance<br/>Chapter 13. Developing a compelling marketing plan.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision Marketing Strategy
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision Marketing Principles
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision Understanding of Marketing
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Lee, Nancy
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Date last seen Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification   Ordered KEIC KEIC 07/17/2025 3 1000.00   07/17/2025 1 1000.00 07/17/2025 Books
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