The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers by Reza Soudagar, Vinay Iyer and Volker Hildebrand

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Material type: Text

TextLanguage: English Publication details: New Delhi: Tata McGraw Hill Education Private Limited 2012Description: xxvi, 292p., app., notes, bib., ind. 23 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 SOU (Browse shelf(Opens below))		Available		10665

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