Essentials of services marketing : concepts, strategies, and cases by K. Douglas Hoffman and John E. G. Bateson

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TextLanguage: English Publication details: : Harcourt College Publishers 2002Edition: 2nd edDescription: xxi, 569p., ind. 24 cm x 19 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.84 HOF (Browse shelf(Opens below))		Available		3828

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