The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world by Frederick F. Reichheld and Rob Markey

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TextLanguage: English Publication details: Boston: Harvard Business School 2011Description: xi, 290p., app., note., ind. 25 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.872 REI (Browse shelf(Opens below))		Checked out	07/12/2025	17004

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