Unlocking the customer value chain : how decoupling drives consumer disruption by Thales S. Teixeira and Greg Piechota

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TextLanguage: English Publication details: New York: Currency 2019Edition: 1st edDescription: 336p., noote., ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 TEI (Browse shelf(Opens below))		Available		19541

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Previous	658.812 SMI Managing the customer experience : turning customers into advocates	658.812 SOB Making rain : the secrets of building lifelong client loyalty	658.812 SOU The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers	658.812 TEI Unlocking the customer value chain : how decoupling drives consumer disruption	658.812 TER Step-by-step QFD : customer-driven product design	658.812 UNR Customers mean business : six steps to building relationships that last	658.812 UNR Customers mean business : six steps to building relationships that last	Next

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