Customer relationship management by Ed Peelen
Material type:
- 027368177X
- call centre management
- communication and multichannels
- CRM
- customer knowledge
- customer prposition
- customer supplier relationship
- data management
- direct mail
- integral business strategy
- internet and website
- management
- marketing activities
- relationship policy
- reporting results
- segmentation and selections
- strategy
- customer relations
- 658.812 PEE
Item type | Current library | Call number | Materials specified | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | KEIC | 658.812 PEE (Browse shelf(Opens below)) | Available | 6870 |
There are no comments on this title.