Service marketing by Roland T. Rust, Zathony J. Zahorika and Timothy L. Keiningham

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Material type: Text

TextLanguage: English Publication details: New York: Addison Wesley 1999Description: xx., 508p., ind. 24 cm x 18 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.804 RUS (Browse shelf(Opens below))		Available		2443

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