Profitable customer engagement: concepts, metrics and strategies by V. Kumar

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Material type: Text

TextLanguage: English Publication details: New Delhi: Sage Response 2013Description: xxii, 311p., glos., ind. 25 cm x 17 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 KUM (Browse shelf(Opens below))		Available		11348

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