Services marketing : integrating customer focus across the firm by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler and Ajay Pandit

Material type: Text

TextLanguage: English Publication details: Tamil Nadu: McGraw Hill Education 2019Edition: 7th edDescription: xxxvi, 582p., ind. 24 cm x 18 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.8 SER (Browse shelf(Opens below))		Available		19401

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