The nordstrom way : the inside story of America's #1 customer service company by Robert Spector and Patrick D. McCarthy

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TextLanguage: English Publication details: New York: John Wiley and Sons, Inc. 1999Description: xii, 244p., ind. 22 cm x 14 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.871 SPE (Browse shelf(Opens below))		Available		3239

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