Intercultural interaction: A multidisciplinary approach to intercultural communication
Series: Research and practice in applied linguisticsPublication details: Palgrave Macmillan 2009 New YorkDescription: xv, 367p., ref., ind., 22 cm x 14 cmISBN:- 978-1403986306
- 302.2
| Item type | Current library | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | KEIC | 302.2 SPE (Browse shelf(Opens below)) | Checked out | 08/28/2024 | 22986 |
Recommended by: Manisha Shelat
Content:
Merging communication studies and business. Service encounters and communication: why a multidisciplinary approach? / Lucia Fernandez-Amaya and Maria de la O Hernandez-Lopez
Online service encounters. Setting the linguistics research agenda for the e-service encounters genre: natively digital versus digitized perspectives / Pilar Garces-Conejos Blitvich
Address forms and relational work in E-commerce: the case of service encounter interactions in Mercado Libre-Ecuador / Maria Elena Placencia
The genre of web-mediated service encounters in not-for-profit organizations: cross-cultural study / Patricia Bou-Franch
Interpersonal communication in small businesses. Customer perceptions of politeness as a differentiating element in Spanish restaurants encounters / Antonio Carmona-Lavado and Maria de la O Hernandez-Lopez
Pragmatic variation in the performance of requests: The case of service encounters in Valencia and Granada (Spain) / Rebeca Bataller
The influence of cultural dimensions on service encounters. The impact of cultural dimensions on the engagement markers of Spanish, British and US toy selling websites / Francisco Miguel Ivorra Perez
The evolution of communication with foreign population in medical settings in Spain / Raquel Lazaro-Gutierrez
Beyond service encounter Interactions. Service encounters in the natural world: bringing children along / Marilyn Merritt
The role of nonverbal communication in service encounters / Sundaram Dorai and Cynthia Webster
Seeking attention: testing a model of initiating service interactions / Sebastian Loth, Kerstin Huth & Jan P. De Ruite
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