The experience economy: Competing for customer time, attention, and money

By:

Pine, B. Joseph

Contributor(s):

Gilmore, James H

Material type: Text

TextPublication details: Boston, Massachusetts: Harvard Business Review Press, 2019.Description: xxx, 329 p. note., ind. 24 cm x 16 cmISBN:

978-1633697973

Subject(s):

DDC classification:

658.56 PIN

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Holdings
Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.56 PIN (Browse shelf(Opens below))		Available		23099

Recommended By: Shailendra Raj Mehta
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Preview
Welcome to the experience economy
Setting the stage
The show must go on
Get your act together
Experiencing less sacrifice
Intermission: a refreshing experience
Work is theatre
Performing to form
Now act your part
The customer is the product
Finding your role in the world
Encore: exit, stage right

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