Design to survive : 9 ways an IKEA approach can fix health care & save lives
Material type:
TextPublication details: New York Morgan James Publishing, 2013Description: xxiv, 195p., note., 22 cm X 14 cmISBN: - 9781614484332
- 362.10973
| Item type | Current library | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Books | KEIC | 362.10973 MAS (Browse shelf(Opens below)) | Available | 23191 |
Recommended by: Shailendra Raj Mehta
Content:
Introduction: My Story; 1 we would always feel welcome; 2 instructions would be understandable to a fifth grader; 3 a one-stop website would help us learn, connect, and plan; 4 we'd get tools for success when we walked in the door; 5 we customers would have to roll up our sleeves and help; 6 prices would be clearly marked ... and we'd pay our own bills; 7 the team that serves us would act more team-like; 8 hackers (the good kind) would thrive; 9 it would live to innovate; Final Thoughts Afterword by Pat Mastors and Michael MillensonResources;
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