Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Derek R. Allen

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Material type: Text

TextLanguage: English Publication details: Delhi: Pearson Education (Singapore) Pte. Ltd. 2005Description: xv, 248p., app., glos., ref., ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.8343 ALL (Browse shelf(Opens below))		Available		5952

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