Managing customer value : creating quality and service that customer can see by Bradley T. Gale

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Material type: Text

TextLanguage: English Publication details: New York: The Free Press a division of simon and Schuster Inc. 1994Description: xxii,424p., app., notes, ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 GAL (Browse shelf(Opens below))		Available		2241

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