TY - BOOK AU - Pullan, Penny (ed.) AU - Archer, James (ed.) TI - Business analysis and leadership : influencing change SN - 9780749468620 U1 - 658.4092 PY - 2013/// CY - London PB - Kogan Page KW - best practice KW - business analysis KW - business planning KW - communication for success KW - knowledge sharing KW - leadership KW - organizational change KW - stakeholders KW - visual thinking ER -