TY  - BOOK
AU  - Hayes, John
TI  - The theory and practice of change management
SN  - 9781137582386
U1  - 658.406 
PY  - 2014///
CY  - New York: 
PB  - Palgrave Macmillan Education
KW  - management
KW  - organizational change
KW  - organizational effectiveness
ER  -