TY  - BOOK
AU  - Oetzel, John G. (ed.)
AU  - Ting-Toomey, Stella (ed.)
TI  - The sage handbook of conflict communication : integrating theory, research, and practice
SN  - 9781412987790  
U1  - 303.6 
PY  - 2013///
CY  - London
PB  - Sage Publications Ltd.
KW  - communication in the social sciences
KW  - community conflict
KW  - health care
KW  - interpersonal conflict
KW  - organizational conflict
KW  - quantative research
KW  - social conflict
KW  - conflict management
ER  -