TY - BOOK TI - Making strategy work : [straight talk from the world's top business leaders] T2 - Lessons learned SN - 9781422126448 U1 - 658.4012 PY - 2008/// CY - Boston: PB - Harvard Business School Press KW - archievable goals KW - business principles KW - management KW - positive results KW - satisfying customers KW - storytelling KW - strategic planning KW - strategy clearly KW - think ER -