Bernoff, Josh <br/><br/>
Empowered : unleash your employees, energize your customers, and transform your business 
by Josh Bernoff and Ted Schadler 
 - Boston:   Harvard Business School Publishing  2010 
 - viii, 252p., ind.  24 cm x 16 cm 
<br/><br/><label>ISBN: </label>9781422155639 
<br/><br/><label>Subjects--Topical Terms: </label><br/>business enterprises<br/>case studies<br/>customer services<br/>economic aspects<br/>employee heroes and their projects<br/>hero powered business<br/>online social networks<br/>peer influence analysis<br/>technological innovations<br/>technological innovations management
<br/><br/><label>Dewey Class. No.: </label>658.4  / BER