Searls, Doc <br/><br/>
The intention economy : when customers take charge 
by Doc Searls 
 - Boston:   Harvard Business School Publishing;USA  2012 
 - xiv, 302p., notes, bib., ind.  25 cm x 16 cm 
<br/><br/><label>ISBN: </label>9781422158524 
<br/><br/><label>Subjects--Topical Terms: </label><br/>consumers' preferences<br/>customer captivity<br/>customer relations<br/>customer services<br/>liberated customer<br/>liberated vendor<br/>networkplace<br/>new products
<br/><br/><label>Dewey Class. No.: </label>658.8342  / SEA