TY  - BOOK
TI  - Harvard business review case studies : managing difficult people
SN  - 9781422199916
U1  - 658.3045 
PY  - 2008///
CY  - Boston: 
PB  - Harvard Business School Publishing
KW  - case studies
KW  - personnel management
KW  - problem employees
KW  - supervision of employees
ER  -