Whiteley, Richard <br/><br/>
Customer centered Growth : five proven strategies for building competitive advantage 
by Richard Whiteley and Diane Hessan 
 - Massachusetts:   Perseus Books  1996 
 - 320p., app., ind.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>0201154935 
<br/><br/><label>Subjects--Topical Terms: </label><br/>challenge<br/>competition<br/>customer satisfaction<br/>identity crisis<br/>strategic planning<br/>teamitis to universal collaboration<br/>voice of customer
<br/><br/><label>Dewey Class. No.: </label>658.812  / WHI