Whiteley, Richard C. <br/><br/>
The customer driven company : moving from talk to action 
by Richard C. Whiteley 
 - Massachusetts:   Perseus Books  1991 
 - 308p., app., ind.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>0201608138 
<br/><br/><label>Subjects--Topical Terms: </label><br/>characteristics of customer driven company<br/>customer champions<br/>customer keeping vision<br/>customer relations<br/>customer service<br/>voice of customer
<br/><br/><label>Dewey Class. No.: </label>658.812  / WHI