Sarkar, Suman Customer-driven disruption : five strategies to stay ahead of the curve by Suman Sarkar - 1st ed. - Oakland: Berrett-Koehler Publishers 2019 - xii, 176p., app., note., ind. 23 cm x 15 cm ISBN: 9781520389048 Subjects--Topical Terms: customer relationsstrategic planning Dewey Class. No.: 658.812 / SAR