TY  - BOOK
AU  - Sarkar, Suman
TI  - Customer-driven disruption : five strategies to stay ahead of the curve
SN  - 9781520389048
U1  - 658.812 
PY  - 2019///
CY  - Oakland: 
PB  - Berrett-Koehler Publishers
KW  - customer relations
KW  - strategic planning
ER  -