Teixeira, Thales S. Unlocking the customer value chain : how decoupling drives consumer disruption by Thales S. Teixeira and Greg Piechota - 1st ed. - New York: Currency 2019 - 336p., noote., ind. 24 cm x 16 cm ISBN: 9781524763084 Subjects--Topical Terms: consumer satisfactioncustomer relationsmarketing Dewey Class. No.: 658.812 / TEI