Lankes, R. David (ed.) <br/><br/>
The virtual reference experience : integrating theory into practice 

 - New York:  Neal Schuman Publishers Inc.,  2004. 
 - xiv, 289p., ind.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>9781555705121 
<br/><br/><label>Subjects--Topical Terms: </label><br/>approaching best practices<br/>broader context of virtual reference<br/>electronic reference services<br/>guidelines for digital reference<br/>virtual reference services<br/>virtual services for real people
<br/><br/><label>Dewey Class. No.: </label>025.524  / VIR