TY - BOOK TI - Harvard business essentials : power, influence, and persuasion : sell your ideas and make things happen T2 - Harvard business essentials series - the new manager's guide and mentor SN - 9781591396314 U1 - 658.4092 PY - 2005/// CY - Boston: PB - Harvard Business School Press KW - ethics KW - influence KW - knockout presentation KW - persuasion KW - power KW - psychology KW - social sciences ER -