TY - BOOK AU - Gillin, Paul TI - Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business! SN - 9781884956850 U1 - 658.872 PY - 2009/// CY - Fresno: PB - Quill Driver Books KW - customer relations KW - economic aspects KW - interactive marketing KW - internet marketing KW - niche innovators KW - social media KW - social network ER -