TY  - BOOK
AU  - Ornbo, Jens
AU  - Sneppen, Claus
AU  - Wu"rtz, Peter F
TI  - Experience-based communication
SN  - 9783540787112
U1  - 658.45 
PY  - 2008///
CY  - Berlin: 
PB  - Springer
KW  - business communication
KW  - companies experience
KW  - experience architecture life
KW  - experience medium
KW  - individuals experience
KW  - networks experience
KW  - time experience
ER  -