TY - BOOK AU - Norbert Aubuchon TI - The anatomy of persuasion SN - 9788120333109 U1 - 658.4052 PY - 2007/// CY - New Delhi: PB - PHI learning Pvt. Ltd. KW - case study KW - communication priciples KW - creativity KW - leadership KW - negotiation in business KW - persuasion (psychology) KW - rhetoric KW - selling ER -